About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Jumeirah Beach Hotel, Dubai’s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned façade, stands proudly on Dubai's most exclusive private beachfront.
With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad’s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&Millau UAE Guide 2022.
About the Job:
An opportunity has arisen for an Assistant Manager to join our Housekeeping team in Jumeirah Beach Hotel. The main duties and responsibilities of this role are:
- Works on a rotation basis within the Housekeeping, ensuring maximum guest satisfaction and adhering to the standards required by the hotel.
- Coordinates, liaises and communicates with all other departments and within housekeeping department.
- Responsible for the supervision and coordination of the housekeeping attendants and team leaders by making sure that these services are available and carried out with the utmost efficiency.
- Interacts with suppliers and contractors.
- Helps in maintaining records of all deep cleaning work i.e., window cleaning, carpet shampooing, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning, and general rooms cleaning. Also keeps records and follow ups of the Rooms Preventive Maintenance Program.
- Ensures correct distribution and control of master keys.
- Conducts inspections of corridors, public areas, back of the house and rooms to ensure proper cleaning.
- Ensures that all colleagues report for duty punctually wearing the correct uniform and nametag and grooming standards are always met.
- Ensures that all the colleagues within the department meet the requirements set by Jumeirah International in the Quality Manual for Training, Vision, Mission Statement, Hallmarks and Jumeirah Quality.
- Assists in the training of the colleagues ensuring that they have the necessary skill to perform duties with the maximum efficiency.
- Monitors the result of monthly CSI results and maintaining positive feedback by consistently provided quality service to our guests to enter text.
- Develops training plan that enhance colleague performance and motivate them to be more effective in their work.
About You:
The ideal candidate for this position will have the following experience and qualifications:
- Minimum 2-3 years in International 5-star hotel property experience.
- Experience in all areas of Housekeeping Divisions
- Able to effectively communicate with guest and have strong interpersonal skills and positive attitude.
- Must know how to use OPERA PMS Software competencies
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
