Overview
Seeking a full-time, live-in junior butler for a historic villa in Italy. The usual schedule will be Monday through Friday, 7:30am - 9pm, with time for breaks during the day.
Responsibilities
The highly efficient, friendly, conservation-focused team of staff provides seamless support in a semi-formal household that draws on the template of traditional formal butlership to provide an exceptional service standard within the house. Responsibilities will involve overseeing the day-to-day operation of the family's stunning property, providing exceptional service to all family members and their guests, including (but not limited to):
- Meeting and greeting guests upon arrival, ensuring they are settled in their rooms
- Carrying luggage for guests and assisting with their needs
- Maintaining a thorough knowledge of all spirits, wine, and cigar collections
- Arrange dining room and tray setup according to house protocol, ensuring that the entire day’s meal set ups have been prepared by the beginning of the day (either at the table or on trays).
- Serving meals and drinks for guests, anticipating their needs and preferences
- Supervising the housekeeping team and ensuring rooms are cleaned and maintained to the highest standards
- Caring for clothing, silverware, crystal, and other estate assets
- Setting up for afternoon tea and cigar lounge services
- Communicating with housekeepers to ensure rooms are cleaned at convenient times
- Recommend and arrange amenities for guests
- Maintaining a professional appearance and demeanour at all times
- Ensuring compliance with estate policies on safety and hygiene
- Performing duties with discretion, professionalism, and a pleasant demeanour
- Pet care for one medium sized dog
- Assist with the care of a collection of cars
- Keep the vehicles refueled and cleaned, and to report any defects to the Head Butler.
- Receive parcel deliveries for the house and wider estate.
- Assist with the conception and setup of special dining tables and parties.
Requirements
- Ideally fluent in Italian and English, however decent proficiency in both languages would also be acceptable
- Previous experience is preferred, however the current team are open to training the right applicant if all other criteria are met
- Strong multi-tasking skills, excellent organization, and ability to adapt to a fluid environment.
- Commitment to delivering exceptional customer service
- Excellent attention to detail, ability to handle sensitive matters with discretion
- Knowledge of food and wine pairings
- Tech-savvy with better than average IT skills
- Confident driver with clean licence
- Excellent references and a valid background check (enhanced DBS or equivalent)
Salary and Benefits
- Generous salary on offer for the right candidate
- 26 days holiday per year, plus all Italian national holidays
- Accommodation is a separate flat to the side of the main residence with one bedroom, a kitchen, sitting room and two bathrooms
